Terms of service
Last updated: July 2026
Welcome to Monica Gonzalez Art ("we", "our", or "us"). These Terms of Service govern your use of www.monicagonzalezart.com and any purchases made through our website.
By accessing this website or placing an order, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use this website.
1. Website Use
You agree to use this website only for lawful purposes and in accordance with these Terms.
You must not:
- Use the website in any way that violates applicable laws or regulations.
- Attempt to interfere with the security or operation of the website.
- Upload or transmit viruses, malware, or malicious code.
- Copy, reproduce, distribute, or exploit any content from this website without our prior written permission.
We reserve the right to refuse service or terminate access to our website if these Terms are breached.
2. Products
We offer original artwork, fine art prints, custom artwork, and other creative products.
As many products are handmade or created individually, slight variations in colour, texture, size, or finish may occur. These natural variations are not considered defects.
We make every effort to display colours accurately, but colours may vary depending on your monitor or device settings.
All products are subject to availability.
We reserve the right to discontinue products or modify descriptions, pricing, or availability without prior notice.
3. Pricing
All prices displayed on this website are subject to change without notice.
While we make every effort to ensure pricing accuracy, we reserve the right to correct pricing errors and, where necessary, cancel or refuse orders affected by obvious pricing mistakes. If payment has already been received, a full refund will be issued.
4. Orders
By placing an order, you confirm that the information you provide is accurate and complete.
We reserve the right to refuse, cancel, or limit any order at our discretion, including where we reasonably suspect fraudulent activity, pricing errors, or misuse of our services.
You will be notified if your order cannot be fulfilled.
5. Payments
Payments are processed securely through Shopify and our authorised payment providers.
We do not store or have access to your full payment card details.
6. Shipping
Shipping times provided on our website are estimates only and are not guaranteed.
We are not responsible for delays caused by postal services, customs authorities, weather events, strikes, or circumstances beyond our reasonable control.
Please refer to our Shipping Policy for additional information.
7. Returns and Refunds
Returns, exchanges, and refunds are governed by our Refund Policy.
Please read our Refund Policy before making a purchase.
8. Intellectual Property
All artwork, illustrations, paintings, photographs, product images, graphics, logos, text, and other content published on this website are the intellectual property of Monica Gonzalez Art unless otherwise stated.
Purchasing an artwork does not transfer copyright or reproduction rights.
No content from this website may be copied, reproduced, modified, distributed, published, sold, or used without prior written permission.
9. User Content
If you submit reviews, comments, testimonials, photographs, or other content to us, you grant us a non-exclusive, royalty-free licence to display, reproduce, and share that content for promotional or business purposes unless otherwise agreed.
You confirm that any content you submit does not infringe the rights of any third party.
10. Third-Party Services
Our website may contain links to third-party websites or services.
We are not responsible for the content, policies, or practices of any third-party websites.
Your use of third-party services is at your own risk.
11. Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Limitation of Liability
To the fullest extent permitted by applicable law, Monica Gonzalez Art shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of this website or any products purchased through it.
Nothing in these Terms excludes, restricts, or modifies any rights or remedies available to consumers under the Australian Consumer Law or any other applicable legislation that cannot legally be excluded.
13. Accuracy of Information
We make every reasonable effort to ensure that information on this website is accurate and up to date.
However, we do not guarantee that all descriptions, photographs, pricing, availability, or other content will always be free from errors or omissions.
We reserve the right to correct errors and update information at any time without prior notice.
14. Changes to These Terms
We may update these Terms of Service from time to time.
The latest version will always be published on this page together with the updated revision date.
Your continued use of this website after changes have been published constitutes acceptance of the revised Terms.
15. Governing Law
These Terms of Service are governed by the laws of New South Wales, Australia.
Any disputes arising from these Terms or your use of this website shall be subject to the jurisdiction of the courts of New South Wales, Australia.
16. Contact
If you have any questions regarding these Terms of Service, please contact:
Monica Gonzalez Art
Sydney, New South Wales, Australia
Email: hello@monicagonzalezart.com