Privacy policy
Last updated: July 2026
At Monica Gonzalez Art ("we", "our", or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.monicagonzalezart.com or make a purchase through our online store.
By using our website, you agree to the practices described in this Privacy Policy.
Contact
If you have any questions about this Privacy Policy, your personal information, or wish to exercise your privacy rights, please contact us at:
Email: hello@monicagonzalezart.com
Information We Collect
When you visit our website, place an order, or contact us, we may collect the following types of information.
Information you provide
This may include:
- Name
- Billing and shipping address
- Email address
- Phone number
- Payment information (processed securely through our payment providers)
- Any information you provide when contacting customer support
Information collected automatically
When you browse our website, we automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Time zone
- Pages viewed
- Products viewed
- Search terms
- Referral website
- Cookie information
- Website usage data
This information helps us improve our website, prevent fraud, analyse traffic, and provide a better shopping experience.
How We Use Your Information
We use your personal information to:
- Process and fulfil your orders
- Process payments securely
- Arrange shipping and delivery
- Provide customer support
- Send order confirmations and service communications
- Detect fraudulent or suspicious activity
- Improve our website and services
- Comply with legal obligations
- Send marketing emails only if you have chosen to receive them
Sharing Your Information
We only share your information when necessary to operate our business.
Your information may be shared with:
- Shopify, which powers our online store
- Payment providers to process payments securely
- Shipping carriers to deliver your order
- Service providers that help us operate our website
- Government authorities where required by law
We never sell your personal information.
For more information about how Shopify processes personal data, please visit:
https://www.shopify.com/legal/privacy
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Keep your shopping cart active
- Improve website performance
- Analyse website traffic
- Measure marketing effectiveness
Most web browsers automatically accept cookies, but you can change your browser settings at any time to refuse or delete cookies. Please note that disabling cookies may affect certain website features.
Marketing Communications
If you subscribe to our newsletter, we may occasionally send you updates about new artwork, collections, promotions, or news.
You may unsubscribe at any time by clicking the unsubscribe link included in our emails.
Data Retention
We retain your personal information only for as long as necessary to fulfil your order, comply with legal obligations, resolve disputes, and enforce our agreements.
If you request that we delete your personal information, we will do so unless we are legally required to retain certain records.
Children's Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us so we can remove it.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Restrict or object to certain processing
- Request a copy of your data
- Withdraw consent where applicable
To exercise any of these rights, please contact us at:
International Data Transfers
Our store is hosted by Shopify, and your information may be transferred to and processed in countries outside your own, including Canada and the United States, where Shopify and its service providers operate.
Shopify applies appropriate safeguards to protect personal information transferred internationally.
Third-Party Services
Our website may contain links to third-party websites or use third-party services. We are not responsible for the privacy practices of those websites, and we encourage you to review their respective privacy policies.
Security
We take reasonable administrative, technical, and physical measures to protect your personal information.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs.
Any updates will be posted on this page together with the revised "Last updated" date.
Contact
If you have any questions about this Privacy Policy or wish to make a privacy-related request, please contact:
Monica Gonzalez Art
Email: hello@monicagonzalezart.com